when we're not saving the world we...

what we do



We create bespoke elearning that stands out from the crowd. We never forget that our sole purpose is to engage and educate. We champion interactivity and understand fully that recollection is heightened by it’s inclusion.


bespoke responsive eLearning

Using responsive frameworks giving your learners access to content and interactivity on any device!


fluent rapid eLearning development

Quick fire turn around using authoring tools including Articulate, Captivate, Lectora and Coursebuilder.


creative media learning

The YouTube generation love access to engaging, short and easy-to-digest video media to learn.


augmented reality (AR)

Push the boundaries of how technology is used within your learning strategy.



We don’t believe in a ‘one size fits all’ approach to design. We create beautiful and engaging designs that are personalised to you and your business.



Creating responsive, simple and engaging sites that are tailored to your brand.


character design

Designing unique characters, concepts and stories to aid storytelling and boost learning.



A brand is more than just a logo. Working with you to define the personality of your brand.


user interface (UI)

Bespoke interfaces optimised with the user in mind, driving engagement at all stages.



We're technology geeks that get to flex our coding muscles on a daily basis! We handcraft all projects using the latest tried and tested frameworks.


learning portals and LMS

Access easy to use, responsive, SCORM trackable and engaging content across any device from any place.


content management systems

A team of PHP ninjas that deliver a system built to your requirements.


built for all devices

Development for mobile, tablets and desktops alike.


web services and integration

Intergration with your current systems is an essential part of your journey.



All of our lovingly created solutions come with an equally attentive and caring amount of aftercare and support.


dedicated support

24/7 ticketing system support for each and every client. If it's important to you, it is important to us!


service level agreements (SLA)

Flexible service level agreements to ensure user base confidence.



We can work with your internal IT team, or take away any headaches with our secure hosted service.


team support

Working with your team to offer support for any technical challenges using remote desktop software.



Let's work together to make great things! By sharing our experience, we can create a solution that solves challenges, engages users, and enables you and your business.


technical design

A team of experts on hand to offer objective advice on workflow and design.



System and solution evolution that grows with your business.


user experience (UX)

Great UX is 100% paramount on any project, it's the beating heart of all our solutions.


project management

Working to agile development frameworks increasing efficiency in structure and planning.



A great bunch of people with extensive backgrounds in adult learning. We want to support you and your business to do great things and upskill your team by providing dedicated training.


facilitated face to face

Delivered by one of the qualified trainers on site.


documentation and resources

Ensuring you have everything you need, when you need it.


practical workshops

Group or 1:1 sessions for development in authoring tools.


online facilitation

Adhoc training support for your team when you need it most.

how we do it

scope image

One of our favourite parts of the process. We love listening to your ideas and business needs, we'll explore how technology could help solve them! A solution that offers the right balance between project deliverables, technical restraints, and available budgets.

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We are always looking at new and emerging technologies to ensure we’re using the most appropriate solution possible. We find the correct balance between human interaction and technical delivery, therefore creating memorable experiences for your users. The research phase is where all of the possibilities are captured and shared with you.

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Wireframes, storyboards and design concepts are where it all starts to come to life. We deliver easy-to-use, engaging and striking designs, working with you to incorporate your ideas and own style to your project.

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As soon as we are able to release alpha and beta versions of a solution, we do! We work to industry standard frameworks and version control to ensure best use of development time, to make your vision come to life as soon as possible.

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The testing phase of any project is vital! We test over multiple devices, connection types and to your reporting and analytic requirements. All testing acceptance criteria is agreed within the project scope to ensure success factors are clear from day one.

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Scheduled, planned and communicated deployments are key in successful delivery. We ensure that we translate this delivery into simple and tech free conversation that is easy to understand, and more importantly generates excitement!

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We have a 24/7 customer support portal that allows us to track and monitor any issues that may occur and communicate with you at every step of the way.

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The review stage in any project offers us the ability to look at what we could improve or develop based on user feedback. We then evolve the project scope to make the current solution even better! With technology advancements and continuing user demand we often find that projects can grow legs, gain momentum, and if not maintained get out of control. This review area allows us to capture these requirements and cater to the demand.

don't just take our word for it

"We at Shop Direct have an ambition to be a world class digital retailer, however our regulatory training has always been seen as dull and difficult subject to convey. Nicky, Chris and their team have worked with us to create an engaging and innovative concept and story line that has helped bring these subjects to life and connect our diverse audience to the importance of regulatory commitments. Digital Balance have been great to do business with, they’ve made it easy for us to flex to our ever changing stakeholder requirements – as nothing is ever too much trouble. The team all have a real desire to deliver and we believe we now have a world class quality solution."

Jenny EcclesonTalent and Development Manager - Shop Direct

"Digital Balance are not just a website company but they truly make you feel like you are part of the team, they always keep their promises and nothing is ever too much trouble. They are super friendly and we all feel really relaxed in their company. The ability to work with someone as opposed to be told what you want truly sets them out from their competition. They have provided excellent and outstanding work and continually exceed our expectations. Digital Balance take care of everything, so you can sit back and relax whilst they are hard at work! The quality of my new website is amazing, they also provide aftercare to make sure you understand how everything works. I can't recommend this company enough. You won't regret choosing them!"

Lisa KnapperThe Safety Squad

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